Deposit protection when renting an apartment

An unreturned deposit is one of the most common rental disputes. In Plint, the deposit amount and its return terms are fixed in a legally binding e-signed contract: the obligations of both parties are documented, and in a dispute the contract has the force of a notarized one.

How deposit protection works

  1. The deposit amount and return terms are fixed in a contract both parties sign with an e-signature.
  2. The condition of the apartment and contents is documented at move-in.
  3. Payment is made directly between the parties (P2P): the tenant transfers the deposit using the provided details and marks it in the app, and the owner confirms receipt.
  4. At the end of the rental, the deposit is returned per the contract terms; in a dispute the e-signed contract is legally binding.

Why it benefits both sides

The tenant is confident of getting the money back if there is no damage. The landlord is protected against property damage — compensation is withheld from the deposit by transparent rules.

Frequently asked questions

Does Plint hold the deposit?

No. Plint does not process payments or hold money. The deposit is transferred directly to the owner (P2P), and its amount and return terms are fixed in a legally binding e-signed contract.

How do I get the deposit back after the rental ends?

It is returned per the terms fixed in the e-signed contract if the landlord has no justified claims. The contract is legally binding in a dispute.

What if there is a dispute over the deposit?

Withholding and return conditions are recorded upfront in the e-signed contract.

See also

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